Case Study · Website + Dashboard
Case Study: Linette’s Gourmet Cookies & Cupcakes — Website + Custom Order Dashboard
When a small business is growing, the biggest challenge isn’t always getting more orders — it’s managing them smoothly.
Linette’s Gourmet Cookies & Cupcakes needed a digital setup that felt professional to customers and made order management easier behind the scenes.
Instead of building “just a website,” we built a system: a polished site experience paired with a custom admin dashboard designed to support real-day workflow.
Here’s what we built, why it mattered, and how the dashboard helped simplify operations.
Project Overview
Client: Linette’s Gourmet Cookies & Cupcakes
Project Type: Website + Custom Order Management Dashboard
Goal: Create a professional online experience and streamline order handling with a clear backend system.
The Challenge
Linette’s business was growing — and that meant orders, customer communication, and tracking needed to be organized in one place. Like many small businesses, it’s easy to start with manual processes, but as demand increases, those processes can become time-consuming and stressful.
- Orders needed a more organized workflow
- Manual steps created room for delays or missed details
- The business needed a clearer backend view of order activity
- The solution had to be simple enough to manage without being “tech-heavy”
The Solution: A Website That Looks Good + A Dashboard That Works
The build focused on two things at the same time: customer experience (front end) and business operations (back end). That’s the difference between a website that just “exists” and a website that actively supports how a business runs.
1) Customer-Facing Website Experience
- A clean, modern website that reflects the brand and builds trust
- Clear navigation and structure so customers can find what they need quickly
- Content organization that supports inquiries and conversions
2) Custom Admin Dashboard (Order Management)
The dashboard was built to make order management easier and more organized. Instead of searching through messages or juggling multiple tools, the admin view keeps order details accessible in one place.
- View Order functionality for quick access to order details
- Status-based organization to support daily workflow
- Email notifications tied to manual order actions
- Confirmation and cancel flows to keep processes clean and consistent
- A user-friendly layout designed for a non-technical business owner
What Made This Project Different
A lot of websites are built with only visuals in mind. This one was built with operations in mind. The website makes the brand look professional online, and the dashboard supports what happens after the customer clicks “submit.”
This is the kind of build that helps small businesses scale without feeling overwhelmed — because the system grows with you.
Results & Impact
While every business measures success differently, this project delivered the outcomes that matter most for a growing bakery:
- A stronger online presence that feels credible and polished
- A more organized way to manage orders and track activity
- Less manual “back and forth” through scattered tools
- A foundation that can expand as the business grows
Key Takeaway
Your website shouldn’t just look good — it should support how your business actually runs. If you’re growing and your current processes feel messy, it might be time for a system that brings everything together.